Streamlining Online Payment Options to Drive Adoption: Client Story

Posted by Brian Melle on Aug 26, 2020 8:00:00 AM

The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock – and it all depends on your payment capabilities.

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Topics: adoption, utilities, digital payments, customer churn

How Helping Payers Go Paperless Boosts Efficiency: Client Story

Posted by Brian Melle on Mar 4, 2020 8:00:00 AM

For many utility companies, billing customers and collecting payments can be a challenge. Specifically, organizations struggle with keeping costs down and improving efficiencies as a result of:

  • High costs associated with printing and mailing a large number of paper bills
  • Significant amounts of time spent manually collecting and processing payments
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Topics: ebpp, client stories, utilities