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GFOA Recap: What are Finance Officers Focused on for 2022?

The Government Finance Officer's Association (GFOA) held their 2021 virtual conference last week. If you weren't able to make...


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Tags: utilities, security

Increasing Self-Service Saves Utility $900k Annually: Client Story

For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the...


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Tags: ebpp, online payment system, utilities,

How to Protect Your Utility or Municipality from Cyberthreats

In January 2020, cybercriminals disturbed government services for a week in Tillamook County, using ransomware. In May 2020,...


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Tags: online payment system, partnerships, utilities,

Why Do Billing Organizations Need a Payment Reconciliation Tool?

Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital...


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Tags: ebpp, online payment system, utilities

Streamlining Online Payment Options to Drive Adoption: Client Story

The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –...


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Tags: adoption, utilities, digital payments,

How Helping Payers Go Paperless Boosts Efficiency: Client Story

For many utility companies, billing customers and collecting payments can be a challenge. Specifically, organizations struggle...


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Tags: ebpp, client stories, utilities

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