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Encouraging Self-Service Payments with AgentConnect

Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most...


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Tags: adoption, customer experience, self-service,

GFOA Recap: What are Finance Officers Focused on for 2022?

The Government Finance Officer's Association (GFOA) held their 2021 virtual conference last week. If you weren't able to make...


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Tags: utilities, security

How to Protect Your Utility or Municipality from Cyberthreats

In January 2020, cybercriminals disturbed government services for a week in Tillamook County, using ransomware. In May 2020,...


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Tags: online payment system, partnerships, utilities,

The Ultimate Online Payment Security Checklist

With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time high....


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Tags: ebpp, saas, digital payments,

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