With a population of over 72 million, Millennials are currently the largest generation in North America. The significant...
Tags: insurance, research, online payments,
As the largest generation in North America, Millennials are an important demographic for insurance carriers. Not only because...
With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time high....
Tags: ebpp, saas, digital payments,
When it comes to making payments, customer expectations can change rapidly -- and it's your organization's job to keep up. And...
Tags: customer satisfaction, customer churn, research,
From a 30,000-foot view, it might seem like payments and policyholder experience are two separate, unrelated aspects of...
Tags: customer experience, insurance, research
There are a number of challenges facing modern insurance organizations, but one key area of focus deals with reducing customer...
Tags: customer experience, insurance, research,
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