Welcome to the Invoice Cloud blog

3 Tips for Your Easiest Tax Event Ever

Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while these annual or...


Read More

Tags: ebpp, adoption, self-service,

What are Outbound Campaigns for Billing Organizations?

The key to maintaining relationships with your customers isn’t too different from how to maintain the other relationships in...


Read More

Tags: ebpp, customer experience, self-service,

How 2020 Accelerated Online Payment Adoption

This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how ...


Read More

Tags: ebpp, adoption, online payment system,

The Ultimate Online Payment Security Checklist

With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time high....


Read More

Tags: ebpp, saas, digital payments,

The Online Payment Experience Assessment

The online payment experience is one of the most critical interactions your organization has with its customers. Between...


Read More

Tags: customer experience, online payments

Increased Customer Satisfaction Saves Resources: Client Story

Just as billing and payments are an essential arm of local government,increased customer satisfaction is an essential metric ...


Read More

Tags: adoption, online payment system, customer experience,

[Infographic]: The Current State of Online Payments

For most organizations, improving the customer experience is critical to remain competitive, retain customers, and even drive...


Read More

Tags: customer experience, user experience, infographic,

Improve Online Payments with 3 Research-based Tips

When it comes to making payments, customer expectations can change rapidly -- and it's your organization's job to keep up. And...


Read More

Tags: customer satisfaction, customer churn, research,

Subscribe to our blog

Sign up for weekly email updates and we'll send you a copy of the State of Online Payments Research Report as a thank you.

eb_state_of_online_payments_cover