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The Key to Timely Property Tax Payments (+ Free Resources)

Seventy-three percent of local governments surveyed for a recent InvoiceCloud report confessed that they struggle with late...


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Tags: user experience, digital payments, customer engagement,

InvoiceCloud Announces Winner of First-Ever Online Billing Sweepstakes

Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes!...


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Tags: adoption, client stories, self-service,

Webinar Recap: Policyholder Expectations for Payments in 2022

In the race to digital transformation, the savviest insurers are taking the fastest route to the finish line: aligning their ...


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Tags: insurance, self-service, research,

The Top 4 Biller Resources of 2021

As we ring in the New Year at InvoiceCloud, we're taking a look back at some of the biller resources we were lucky enough to...


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Tags: user experience, digital payments, research,

Infographic: The State of Online Payments in 2021

Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and what...


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Tags: customer experience, self-service, customer satisfaction,

3 Survey Insights on Bill Payment Expectations for 2022

Gaining insight into your customers' bill payment expectations is critical, regardless of the types of payments that fund your...


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Tags: customer experience, user experience, self-service,

Digital Services for All: InvoiceCloud and Financial Inclusion

Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable...


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Tags: online payment system, user experience, omni-channel,

Infographic: Municipal Benefits of Digitizing Tax Collection Services

One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and...


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Tags: online payment system, saas, digital payments,

4 Keys to Reducing Late Premium Payments and Cancellations

Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest,...


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Tags: adoption, insurance, self-service,

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