Welcome to the Invoice Cloud blog

Decreasing Late Payments with Higher CSAT: Client Story

There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the...


Read More

Tags: ebpp, online payment system, customer experience,

How to Protect Your Utility or Municipality from Cyberthreats

In January 2020, cybercriminals disturbed government services for a week in Tillamook County, using ransomware. In May 2020,...


Read More

Tags: online payment system, partnerships, utilities,

Driving Self-Service Adoption with Enhanced CX: Client Story

In today’s day and age, it’s critical to meet your customers where they are. When it comes to the insurance industry, one...


Read More

Tags: online payment system, client stories, user experience,

The Benefits of a Reconciliation Tool for Insurance Organizations

Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that...


Read More

Tags: ebpp, online payment system, insurance,

What it Takes to Join the Invoice Cloud Implementation Team

The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: p...


Read More

Tags: online payment system, saas, culture,

Invoice Cloud and PayPal: 4 Unique Benefits for your Organization

At Invoice Cloudour primary focus is improving customer engagement to encourage more online payments and drive results for...


Read More

Tags: online payment system, customer experience, digital payments,

How to Find the Best Online Payment Solution for Workers’ Comp

The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every...


Read More

Tags: ebpp, online payment system, insurance,

Why Do Billing Organizations Need a Payment Reconciliation Tool?

Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital...


Read More

Tags: ebpp, online payment system, utilities

The 5 Biggest Payment Engagement Trends for 2021

With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity ...


Read More

Tags: ebpp, adoption, online payment system,

Subscribe to our blog

Sign up for weekly email updates and we'll send you a copy of the State of Online Payments Research Report as a thank you.

eb_state_of_online_payments_cover