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The 5 Biggest Payment Engagement Trends for 2021

With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity ...


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Tags: ebpp, adoption, online payment system,

How 2020 Accelerated Online Payment Adoption

This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how ...


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Tags: ebpp, adoption, online payment system,

Increased Customer Satisfaction Saves Resources: Client Story

Just as billing and payments are an essential arm of local government,increased customer satisfaction is an essential metric ...


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Tags: adoption, online payment system, customer experience,

Improved Payment Processing Drives Online Adoption: Client Story

The immediacy of today’s technology has changed customer expectations across most industries. Whether it’s the ability to...


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Tags: ebpp, online payment system, customer experience,

Software Scalability Face-Off: SaaS vs. Hosted Solutions

Software as a service (SaaS) has numerous benefits that make it the preferred software choice for many organizations. Beyond...


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Tags: ebpp, online payment system, saas

How to Optimize the Guest Checkout Route for Online Payments

The 'guest checkout' or 'one-time payment' route is something everyone has experience with. Almost all e-commerce sites offer...


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Tags: online payment system, customer experience, one-time payment

Creating a Good User Experience for Online Payments

In a recent blog post, we discussed the benefits of improving the online payment experience. We detailed how a good online...


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Tags: online payment system, customer experience, user experience,

5 Benefits of Improving the Online Payment Experience

Keeping up with customer expectations is a challenge for most organizations, particularly when it comes to creating a good...


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Tags: online payment system, customer experience, user experience

Why Now is the Time to Innovate, Despite Uncertainty

There's no denying that, in a relatively short period of time, the world has changed significantly. These changes have...


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Tags: online payment system, customer experience, user experience

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