Welcome to the Invoice Cloud blog

How Innovative is Your Premium Payment Experience?

If you’ve been tasked with keeping your insurance organization up-to-speed on critical innovations, you’re probably already on...


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Tags: online payment system, insurance, customer satisfaction,

Research: are Seniors Adopting Online Payments?

Usually, when we talk about generational trends with digital payments, we’re talking about younger generations. What payment...


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Tags: online payment system, digital payments, research,

4 Ways Your Organization Can Drive Online Payment Adoption for Taxes

When we talk about “adoption,” we are generally referring to electronic billing and payment adoption or the process of driving...


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Tags: ebpp, adoption, online payment system,

Decreasing Late Payments with Higher CSAT: Client Story

There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the...


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Tags: ebpp, online payment system, customer experience,

How to Protect Your Utility or Municipality from Cyberthreats

In January 2020, cybercriminals disturbed government services for a week in Tillamook County, using ransomware. In May 2020,...


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Tags: online payment system, partnerships, utilities,

Driving Self-Service Adoption with Enhanced CX: Client Story

In today’s day and age, it’s critical to meet your customers where they are. When it comes to the insurance industry, one...


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Tags: online payment system, client stories, user experience,

The Benefits of a Reconciliation Tool for Insurance Organizations

Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that...


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Tags: ebpp, online payment system, insurance,

What it Takes to Join the Invoice Cloud Implementation Team

The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: p...


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Tags: online payment system, saas, culture,

Invoice Cloud and PayPal: 4 Unique Benefits for your Organization

At Invoice Cloudour primary focus is improving customer engagement to encourage more online payments and drive results for...


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Tags: online payment system, customer experience, digital payments,

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