Welcome to the InvoiceCloud blog

What to Expect From a Modern CIS

Customer experience is on the move…literally! The boundaries of Customer Information Systems (CIS) are extended to include...


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Tags: online payment system, customer experience, partnerships,

Frictionless Payments Increase Policyholder Satisfaction: Client Story

As a member-owned Town Mutual Insurer, Northern Finnish Mutual Insurance Company (NFMI) and their subsidiary, NFM Auto Agency,...


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Tags: online payment system, saas, customer satisfaction,

Town of Elizabeth Saves 25 Hours/Mo. in Staff Workloads: Client Story

The Town of Elizabeth, CO, was stuck in a frustrating situation: their legacy online payment system was increasing staff...


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Tags: ebpp, adoption, online payment system,

6 Tips for Improving Constituent Communications

For most elected officials, at least on the local level, constituent communications often present a challenge. While...


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Tags: adoption, online payment system, customer experience,

How Billers can Curb Rising Paper Costs

In the thick of the digital age, where seemingly everything is done online, the cost of paper today has become no small matter....


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Tags: ebpp, online payment system, self-service,

Bona Vista Water District Improves Staff Productivity: Client Story

The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves roughly 9,000...


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Tags: ebpp, online payment system, client stories,

3 Billing and Payment Resolutions for Easier Collections

Happy New Year! 2022 is in full swing and, if you’re anything like us, you've likely taken some time to reflect on your personal...


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Tags: online payment system, customer experience, digital payments,

6 Digital Payments Trends to Watch in 2022

Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals, the end of the...


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Tags: online payment system, customer experience, user experience,

Digital Services for All: InvoiceCloud and Financial Inclusion

Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable and...


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Tags: online payment system, user experience, omni-channel,

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