What do you think of when you hear the word “friction”? Maybe a point of contention you just can’t overcome with a friend or a...
Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes! Over...
Tags: adoption, client stories, self-service,
Since the start of the pandemic, it's likely that you've nervously wandered into your favorite restaurant or coffee shop, maybe...
Tags: adoption, customer experience, user experience,
Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill...
Tags: ebpp, self-service, omni-channel,
Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable and...
Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their...
Tags: customer experience, user experience, customer satisfaction,
We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to make...
Tags: ebpp, adoption, customer experience,
Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in...
Tags: adoption, user experience, saas,
Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel of...
Tags: ebpp, customer experience, omni-channel,
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