Welcome to the Invoice Cloud blog

Digital Services for All: InvoiceCloud and Financial Inclusion

Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable...


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Tags: online payment system, user experience, omni-channel,

Accept Convenient Cash Payments with CheckFreePay

Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their...


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Tags: customer experience, user experience, customer satisfaction,

3 Benefits of an Enhanced Interactive Voice Response Solution

We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to...


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Tags: ebpp, adoption, customer experience,

3 New Biller Best Practices in the Wake of COVID-19

Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in...


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Tags: adoption, user experience, saas,

The Mobile Payment Platform Optimization Checklist

Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel...


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Tags: ebpp, customer experience, omni-channel,

Why Offer Pay by Text?
By Tara Wildt On February 3, 2021

Why Offer Pay by Text?

From social media and text messaging to emailing and more, most consumers spend the majority of their time on their phones....


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Tags: adoption, customer experience, omni-channel

Why is Having a Mobile Wallet Payment Option So Important?

Have you ever seen someone get their total at the grocery store and go for their phone instead of their wallet to pay? In that...


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Tags: omni-channel, mobile wallet, apple pay,

Why Omni-channel Payment Options Aren't Enough

Omni-channel is a popular buzzword that has made its way into almost every discussion about customer experience. Most of the...


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Tags: omni-channel

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