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[Infographic]: Keeping up with Millennial policyholders

With a population of over 72 million, Millennials are currently the largest generation in North America. The significant...


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Tags: insurance, research, online payments,

3 Takeaways from New Research on Millennial Policyholders 

As the largest generation in North America, Millennials are an important demographic for insurance carriers. Not only because...


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Tags: ebpp, insurance, research,

4 Ways Online Payments Improve the Insurance Agent Experience

Independent agents are a critical part of the insurance value chain and significantly influence business placement in the...


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Tags: insurance

4 Ways to Improve Policyholder Experience with Technology

We are in the midst of tremendous focus and investment in technology to drive customer acquisition in the insurance industry....


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Tags: insurance, digital payments, policyholder experience

Simplifying Reconciliations to Improve User Experience: Client Story

Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is like saying the...


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Tags: client stories, user experience, insurance

Webinar Recap: 5 Tips to Improve Policyholder Experience

From a 30,000-foot view, it might seem like payments and policyholder experience are two separate, unrelated aspects of...


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Tags: customer experience, insurance, research

[Infographic]: Customer Experience in the Insurance Industry

There are a number of challenges facing modern insurance organizations, but one key area of focus deals with reducing customer...


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Tags: customer experience, insurance, research,

Creating a Positive Insurance Payment Experience

In an industry with infrequent customer touchpoints, like insurance, every policyholder interaction holds a lot of weight....


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Tags: customer experience, user experience, insurance

Enhancing User Experience to Boost Digital Payments: Client Story

The insurance space is a highly competitive one, where the expectations for innovative payment options have been steadily...


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Tags: client stories, insurance, digital payments

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