The Town of Elizabeth, CO, was stuck in a frustrating situation: their legacy online payment system was increasing staff...
Tags: ebpp, adoption, online payment system,
Here's a question: is your staff often overwhelmed with payment-related calls from the residents of your city, town, or village,...
Tags: ebpp, customer experience, self-service,
Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret,...
In the thick of the digital age, where seemingly everything is done online, the cost of paper today has become no small matter....
Tags: ebpp, online payment system, self-service,
The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves roughly 9,000...
Tags: ebpp, online payment system, client stories,
Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill...
Tags: ebpp, self-service, omni-channel,
For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the organizations...
Tags: ebpp, online payment system, utilities,
Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most organizations....
Tags: ebpp, integrations, culture,
Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges for...
Tags: ebpp, insurance, customer satisfaction,
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