Welcome to the Invoice Cloud blog

Increasing Self-Service Saves Utility $900k Annually: Client Story

For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the...


Read More

Tags: ebpp, online payment system, utilities,

What Billers Say About Invoice Cloud's Implementations

Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most...


Read More

Tags: ebpp, integrations, culture,

Why Use Outbound Payments for Insurance Claims?

Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges...


Read More

Tags: ebpp, insurance, customer satisfaction,

3 Benefits of an Enhanced Interactive Voice Response Solution

We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to...


Read More

Tags: ebpp, adoption, customer experience,

4 Ways Your Organization Can Drive Online Payment Adoption for Taxes

When we talk about “adoption,” we are generally referring to electronic billing and payment adoption or the process of driving...


Read More

Tags: ebpp, adoption, online payment system,

Decreasing Late Payments with Higher CSAT: Client Story

There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the...


Read More

Tags: ebpp, online payment system, customer experience,

The Benefits of a Reconciliation Tool for Insurance Organizations

Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that...


Read More

Tags: ebpp, online payment system, insurance,

The Mobile Payment Platform Optimization Checklist

Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel...


Read More

Tags: ebpp, customer experience, omni-channel,

How to Find the Best Online Payment Solution for Workers’ Comp

The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every...


Read More

Tags: ebpp, online payment system, insurance,

Subscribe to our blog

Sign up for weekly email updates and we'll send you a copy of the State of Online Payments Research Report as a thank you.

eb_state_of_online_payments_cover