Invoice Cloud Blog

By Brian Melle On July 14, 2021

Increasing Self-Service Saves Utility $900k Annually: Client Story

For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the...

By Tessa Newell On July 7, 2021

Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most...

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By Angela Abbott On June 30, 2021

Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges...

By Yaroslav Melnyk On June 23, 2021

We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to...

By Chad Galloway On June 2, 2021

When we talk about “adoption,” we are generally referring to electronic billing and payment adoption or the process of driving...

By Brian Melle On May 26, 2021

There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the...

By Yaroslav Melnyk On April 28, 2021

Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that...

By Tara Wildt On April 14, 2021

Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel...

By Roman Reptushenko On March 17, 2021

The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every...

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