Welcome to the InvoiceCloud blog

The Key to Timely Property Tax Payments (+ Free Resources)

Seventy-three percent of local governments surveyed for a recent InvoiceCloud report confessed that they struggle with late...


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Tags: user experience, digital payments, customer engagement,

InvoiceCloud Announces Winner of First-Ever Online Billing Sweepstakes

Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes!...


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Tags: adoption, client stories, self-service,

3 Billing and Payment Resolutions for Easier Collections

Happy New Year! 2022 is in full swing and, if you’re anything like us, you've likely taken some time to reflect on your...


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Tags: online payment system, customer experience, digital payments,

The Top 4 Biller Resources of 2021

As we ring in the New Year at InvoiceCloud, we're taking a look back at some of the biller resources we were lucky enough to...


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Tags: user experience, digital payments, research,

How do QR Codes Impact e-Payment Adoption?

Since the start of the pandemic, it's likely that you've nervously wandered into your favorite restaurant or coffee shop,...


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Tags: adoption, customer experience, user experience,

6 Digital Payments Trends to Watch in 2022

Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals, the end of...


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Tags: online payment system, customer experience, user experience,

3 Survey Insights on Bill Payment Expectations for 2022

Gaining insight into your customers' bill payment expectations is critical, regardless of the types of payments that fund your...


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Tags: customer experience, user experience, self-service,

Webinar Recap: The Digital Wallet Revolution

Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill...


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Tags: ebpp, self-service, omni-channel,

3 Takeaways from New Local Government Research

In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending...


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Tags: adoption, online payment system, customer experience,

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