Seventy-three percent of local governments surveyed for a recent InvoiceCloud report confessed that they struggle with late...
Tags: user experience, digital payments, customer engagement,
Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes!...
Tags: adoption, client stories, self-service,
Happy New Year! 2022 is in full swing and, if you’re anything like us, you've likely taken some time to reflect on your...
Tags: online payment system, customer experience, digital payments,
As we ring in the New Year at InvoiceCloud, we're taking a look back at some of the biller resources we were lucky enough to...
Tags: user experience, digital payments, research,
Since the start of the pandemic, it's likely that you've nervously wandered into your favorite restaurant or coffee shop,...
Tags: adoption, customer experience, user experience,
Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals, the end of...
Tags: online payment system, customer experience, user experience,
Gaining insight into your customers' bill payment expectations is critical, regardless of the types of payments that fund your...
Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill...
Tags: ebpp, self-service, omni-channel,
In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending...
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