Usually, when we talk about generational trends with digital payments, we’re talking about younger generations. What payment...
There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the...
Tags: ebpp, online payment system, customer experience,
Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in...
Tags: adoption, user experience, saas,
At Invoice Cloud, our primary focus is improving customer engagement to encourage more online payments and drive results for...
Tags: online payment system, customer experience, digital payments,
Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while these annual or...
Tags: ebpp, adoption, self-service,
With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time high....
Tags: ebpp, saas, digital payments,
We are in the midst of tremendous focus and investment in technology to drive customer acquisition in the insurance industry....
For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill...
Tags: ebpp, client stories, digital payments
The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –...
Tags: adoption, utilities, digital payments,
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