Master Customer Engagement with Intelligent Communications

Posted by Renee Chenue on Aug 5, 2020 8:00:00 AM

At its core, customer engagement is about encouraging customers to take actions that drive beneficial results for them and your organization. Effective customer engagement incorporates everything from how you initiate contact with customers, to – in the case of online payments – their experience submitting a payment.

Read More

Topics: customer experience, self-service, customer engagement