Welcome to the Invoice Cloud blog

How do Service Fees Impact Online Payment Adoption?

Convenience and service fees are typically unavoidable when it comes to digital payments. These fees are consistent across...


Read More

Tags: adoption, client stories, customer experience,

Utility Payment Experience Drives 614% Adoption Spike: Client Story

For service providers, improving the utility payment experience is arguably one of the most positively impactful things an...


Read More

Tags: client stories, utilities, self-service,

Paperless Enrollment Decreases Utility Shutoffs by 72%: Client Story 

Regardless of location or services provided, utility companies can all agree on one thing: disconnecting services due to a...


Read More

Tags: client stories, customer experience, self-service

Driving Self-Service Adoption with Enhanced CX: Client Story

In today’s day and age, it’s critical to meet your customers where they are. When it comes to the insurance industry, one...


Read More

Tags: online payment system, client stories, user experience,

Expanded Payment Options Increase Efficiencies: Client Story

For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill...


Read More

Tags: ebpp, client stories, digital payments

Simplifying Reconciliations to Improve User Experience: Client Story

Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is like saying the...


Read More

Tags: client stories, user experience, insurance

Improving User Experience with SaaS Software: Client Story

One of the biggest challenges for insurance organizations today is maintaining a competitive edge in a crowded, fast-moving...


Read More

Tags: client stories, customer experience, saas

Enhancing User Experience to Boost Digital Payments: Client Story

The insurance space is a highly competitive one, where the expectations for innovative payment options have been steadily...


Read More

Tags: client stories, insurance, digital payments

Increased Customer Satisfaction with Simplified Payments: Client Story

For most organizations, customer satisfaction levels are an area of constant focus. That's because customer needs and...


Read More

Tags: client stories, customer experience, customer satisfaction

Subscribe to our blog

Sign up for weekly email updates and we'll send you a copy of the State of Online Payments Research Report as a thank you.

eb_state_of_online_payments_cover