From social media and text messaging to emailing and more, most consumers spend the majority of their time on their phones....
Tags: adoption, customer experience, omni-channel
Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while these annual or...
Tags: ebpp, adoption, self-service,
With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity ...
Tags: ebpp, adoption, online payment system,
This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how ...
Tags: ebpp, adoption, online payment system,
Just as billing and payments are an essential arm of local government,increased customer satisfaction is an essential metric ...
When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its core,...
Tags: ebpp, adoption, self-service,
The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –...
Tags: adoption, utilities, digital payments,
In the insurance industry, there are several key challenges that organizations need to address to remain competitive and keep...
When it comes to selecting an Electronic Bill Presentment and Payment (EBPP) platform for your organization, the list of...
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