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Infographic: The State of Online Payments in 2021

By InvoiceCloud Team

Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and what encourages them to make payments on time. This knowledge could mean the difference between receiving consistent bill payments and not receiving payments at all.

The infographic below covers those very insights, straight from our 2021 State of Online Payments research report.

2021 State of Online Payments IG

 

Tags: customer experience, self-service, customer satisfaction, research, infographic, online payments

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