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5 Customer Preference Trends Your Organization Needs to Know

How important is keeping up with customer preferences? Although the answer to this question may vary by industry, the reality...


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Tags: customer experience, user experience, customer satisfaction

Enhancing User Experience to Boost Digital Payments: Client Story

The insurance space is a highly competitive one, where the expectations for innovative payment options have been steadily...


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Tags: client stories, insurance, digital payments

Why is Having a Mobile Wallet Payment Option So Important?

Have you ever seen someone get their total at the grocery store and go for their phone instead of their wallet to pay? In that...


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Tags: omni-channel, mobile wallet, apple pay,

3 Takeaways from Insurity Connected 2020

Insurity Connected is an annual client conference that brings together some of insurance’s leadingi tices. This year, the...


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Tags: insurance, partnerships

Why Omni-channel Payment Options Aren't Enough

Omni-channel is a popular buzzword that has made its way into almost every discussion about customer experience. Most of the...


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Tags: omni-channel

Creating a Good User Experience for Online Payments

In a recent blog post, we discussed the benefits of improving the online payment experience. We detailed how a good online...


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Tags: online payment system, customer experience, user experience,

Increased Customer Satisfaction with Simplified Payments: Client Story

For most organizations, customer satisfaction levels are an area of constant focus. That's because customer needs and...


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Tags: client stories, customer experience, customer satisfaction

5 Benefits of Improving the Online Payment Experience

Keeping up with customer expectations is a challenge for most organizations, particularly when it comes to creating a good...


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Tags: online payment system, customer experience, user experience

Why Now is the Time to Innovate, Despite Uncertainty

There's no denying that, in a relatively short period of time, the world has changed significantly. These changes have...


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Tags: online payment system, customer experience, user experience

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