Independent agents are a critical part of the insurance value chain and significantly influence business placement in the...
Tags: insurance
From social media and text messaging to emailing and more, most consumers spend the majority of their time on their phones....
Tags: adoption, customer experience, omni-channel
Invoice Cloud takes giving back to our community seriously — it’s baked right into our organizational DNA. (Fun fact: the “S”...
Tags: values
Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while these annual or...
Tags: ebpp, adoption, self-service,
The key to maintaining relationships with your customers isn’t too different from how to maintain the other relationships in...
Tags: ebpp, customer experience, self-service,
With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity ...
Tags: ebpp, adoption, online payment system,
This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how ...
Tags: ebpp, adoption, online payment system,
Working remotely through the COVID-19 pandemic has presented numerous challenges for employees and employers alike. Outside of...
Tags: culture, values, remote working
With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time high....
Tags: ebpp, saas, digital payments,
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