For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the...
Tags: ebpp, online payment system, utilities,
Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most...
Tags: ebpp, integrations, culture,
Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges...
Tags: ebpp, insurance, customer satisfaction,
We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to...
Tags: ebpp, adoption, customer experience,
If you’ve been tasked with keeping your insurance organization up-to-speed on critical innovations, you’re probably already on...
Tags: online payment system, insurance, customer satisfaction,
Usually, when we talk about generational trends with digital payments, we’re talking about younger generations. What payment...
When we talk about “adoption,” we are generally referring to electronic billing and payment adoption or the process of driving...
Tags: ebpp, adoption, online payment system,
There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the...
Tags: ebpp, online payment system, customer experience,
In January 2020, cybercriminals disturbed government services for a week in Tillamook County, using ransomware. In May 2020,...
Tags: online payment system, partnerships, utilities,
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