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3 Insurance Best Practices in the Wake of COVID-19

As COVID-19 continues to ebb and flow, insurance organizations have had to continuously pivot in response to the health crisis....


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Tags: customer satisfaction, digital payments, customer churn,

Combating Burnout with a Focus on Employee Wellbeing

It doesn’t seem possible, but we are collectively entering year three of the COVID-19 pandemic. Despite the world continuing to...


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Tags: culture, values, remote working

Carteret Craven Electric Lowers In-Person Payments 40%: Client Story

Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret,...


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Tags: ebpp, adoption, utilities,

How Billers can Curb Rising Paper Costs

In the thick of the digital age, where seemingly everything is done online, the cost of paper today has become no small matter....


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Tags: ebpp, online payment system, self-service,

Bona Vista Water District Improves Staff Productivity: Client Story

The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves roughly 9,000...


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Tags: ebpp, online payment system, client stories,

The Key to Timely Property Tax Payments (+ Free Resources)

Seventy-three percent of local governments surveyed for a recent InvoiceCloud report confessed that they struggle with late...


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Tags: user experience, digital payments, customer engagement,

InvoiceCloud Announces Winner of First-Ever Online Billing Sweepstakes

Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes! Over...


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Tags: adoption, client stories, self-service,

Webinar Recap: Policyholder Expectations for Payments in 2022

In the race to digital transformation, the savviest insurers are taking the fastest route to the finish line: aligning their ...


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Tags: insurance, self-service, research,

3 Billing and Payment Resolutions for Easier Collections

Happy New Year! 2022 is in full swing and, if you’re anything like us, you've likely taken some time to reflect on your personal...


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Tags: online payment system, customer experience, digital payments,

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