Welcome to the Invoice Cloud blog

Celebrating Earth Day: The Impact of Paperless Billing

This Earth Day, we’d like to highlight self-service option in the payment route that’s beneficial for billing organizations


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Tags: adoption, user experience, self-service,

The Mobile Payment Platform Optimization Checklist

Whether it’s online, on the phone, or on a mobile payment platform, allowing your customers to submit payments on the channel...


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Tags: ebpp, customer experience, omni-channel,

What it Takes to Join the Invoice Cloud Implementation Team

The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: p...


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Tags: online payment system, saas, culture,

Invoice Cloud and PayPal: 4 Unique Benefits for your Organization

At Invoice Cloudour primary focus is improving customer engagement to encourage more online payments and drive results for...


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Tags: online payment system, customer experience, digital payments,

How to Find the Best Online Payment Solution for Workers’ Comp

The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every...


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Tags: ebpp, online payment system, insurance,

What is CX vs. UX?
By Tessa Newell On March 10, 2021

What is CX vs. UX?

User experience (UX) and customer experience (CX) are words thrown around often when referring to customer service. But what...


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Tags: ebpp, customer experience, user experience,

Why Do Billing Organizations Need a Payment Reconciliation Tool?

Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital...


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Tags: ebpp, online payment system, utilities

[Infographic]: Keeping up with Millennial policyholders

With a population of over 72 million, Millennials are currently the largest generation in North America. The significant...


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Tags: insurance, research, online payments,

3 Takeaways from New Research on Millennial Policyholders 

As the largest generation in North America, Millennials are an important demographic for insurance carriers. Not only because...


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Tags: ebpp, insurance, research,

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