Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most...
Tags: adoption, customer experience, self-service,
We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to...
Tags: ebpp, adoption, customer experience,
Despite being a necessity for insurance carriers, reconciliations can become a costly and time-consuming process, one that...
Tags: ebpp, online payment system, insurance,
The key to maintaining relationships with your customers isn’t too different from how to maintain the other relationships in...
Tags: ebpp, customer experience, self-service,
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