Welcome to the Invoice Cloud blog

Celebrating Earth Day: The Impact of Paperless Billing

This Earth Day, we’d like to highlight self-service option in the payment route that’s beneficial for billing organizations


Read More

Tags: adoption, user experience, self-service,

What is CX vs. UX?
By Tessa Newell On March 10, 2021

What is CX vs. UX?

User experience (UX) and customer experience (CX) are words thrown around often when referring to customer service. But what...


Read More

Tags: ebpp, customer experience, user experience,

How 2020 Accelerated Online Payment Adoption

This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how ...


Read More

Tags: ebpp, adoption, online payment system,

Webinar Recap: 4 Tips to Increase Online Adoption

When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its core,...


Read More

Tags: ebpp, adoption, self-service,

Webinar Recap: 5 Tips to Improve Policyholder Experience

From a 30,000-foot view, it might seem like payments and policyholder experience are two separate, unrelated aspects of...


Read More

Tags: customer experience, insurance, research

Subscribe to our blog

Sign up for weekly email updates and we'll send you a copy of the State of Online Payments Research Report as a thank you.

eb_state_of_online_payments_cover