Sarah Woodard

Sarah Woodard
Sarah Woodard is a Project/Product Manager at Invoice Cloud. She manages large scale initiatives to bring new products and features to our customers. Sarah has a M.S. is engineering and over 10 years of project and system management experience.
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Recent Posts

5 Benefits of Improving the Online Payment Experience

Posted by Sarah Woodard on May 6, 2020 8:00:00 AM

Keeping up with customer expectations is a challenge for most organizations, particularly when it comes to creating a good user experience. Customers expect a simple and consistent experience throughout their entire interaction with your organization–from visiting your website, to engaging with customer support, to making an online payment. And as user experience increasingly becomes a primary differentiator for many organizations, it’s more critical than ever to get every interaction right.

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Topics: online payment system, customer experience, user experience

The Ultimate Online Payment System Checklist

Posted by Sarah Woodard on Jan 29, 2020 8:00:00 AM

The primary challenge most organizations have when it comes to selecting an online payment system is that, on paper, many solutions look alike. They have similar features – omni-channel payment options, paperless billing, email notifications – and functionality. The problem with comparing online payment systems this way, however, is that a feature or function checklist doesn’t paint the full picture of a system’s performance.

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Topics: ebpp, online payment system