Happy New Year! 2022 is in full swing and, if you’re anything like us, you've likely taken some time to reflect on your...
Tags: online payment system, customer experience, digital payments,
Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and what...
Tags: customer experience, self-service, customer satisfaction,
One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and...
Tags: online payment system, saas, digital payments,
![[Infographic]: Keeping up with Millennial policyholders](https://blog.invoicecloud.net/hubfs/02_22_21_blog_featured_keeping_up_with_millennial_policyholders.jpg)
With a population of over 72 million, Millennials are currently the largest generation in North America. The significant...
Tags: insurance, research, online payments,
![[Infographic]: The Current State of Online Payments](https://blog.invoicecloud.net/hubfs/featured-blog-state-of-online-payments-tbn.jpg)
For most organizations, improving the customer experience is critical to remain competitive, retain customers, and even drive...
![[Infographic]: Customer Experience in the Insurance Industry](https://blog.invoicecloud.net/hubfs/Featured-Blog-Image.jpg)
There are a number of challenges facing modern insurance organizations, but one key area of focus deals with reducing customer...
Tags: customer experience, insurance, research,
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