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Decreasing Late Payments with Higher CSAT: Client Story

There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the...


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Tags: ebpp, online payment system, customer experience,

Driving Self-Service Adoption with Enhanced CX: Client Story

In today’s day and age, it’s critical to meet your customers where they are. When it comes to the insurance industry, one...


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Tags: online payment system, client stories, user experience,

Increased Customer Satisfaction Saves Resources: Client Story

Just as billing and payments are an essential arm of local government,increased customer satisfaction is an essential metric ...


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Tags: adoption, online payment system, customer experience,

Improved Payment Processing Drives Online Adoption: Client Story

The immediacy of today’s technology has changed customer expectations across most industries. Whether it’s the ability to...


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Tags: ebpp, online payment system, customer experience,

Expanded Payment Options Increase Efficiencies: Client Story

For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill...


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Tags: ebpp, client stories, digital payments

Simplifying Reconciliations to Improve User Experience: Client Story

Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is like saying the...


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Tags: client stories, user experience, insurance

Streamlining Online Payment Options to Drive Adoption: Client Story

The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –...


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Tags: adoption, utilities, digital payments,

Improving User Experience with SaaS Software: Client Story

One of the biggest challenges for insurance organizations today is maintaining a competitive edge in a crowded, fast-moving...


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Tags: client stories, customer experience, saas

Enhancing User Experience to Boost Digital Payments: Client Story

The insurance space is a highly competitive one, where the expectations for innovative payment options have been steadily...


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Tags: client stories, insurance, digital payments

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