The immediacy of today’s technology has changed customer expectations across most industries. Whether it’s the ability to...
Tags: ebpp, online payment system, customer experience,
For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill...
Tags: ebpp, client stories, digital payments
Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is like saying the...
Tags: client stories, user experience, insurance
The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –...
Tags: adoption, utilities, digital payments,
One of the biggest challenges for insurance organizations today is maintaining a competitive edge in a crowded, fast-moving...
Tags: client stories, customer experience, saas
The insurance space is a highly competitive one, where the expectations for innovative payment options have been steadily...
Tags: client stories, insurance, digital payments
For most organizations, customer satisfaction levels are an area of constant focus. That's because customer needs and...
Tags: client stories, customer experience, customer satisfaction
One of the most common challenges currently faced by water utility companies is the issue of rising water rates. In many areas...
Tags: client stories, self-service
For many utility companies, billing customers and collecting payments can be a challenge. Specifically, organizations struggle...
Tags: ebpp, client stories, utilities
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