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Creating a Positive Insurance Payment Experience

In an industry with infrequent customer touchpoints, like insurance, every policyholder interaction holds a lot of weight....


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Tags: customer experience, user experience, insurance

How Customer Frustration Impacts Customer Churn

Losing business to customer churn is a notorious challenge in the insurance space. Part of what makes this loss so difficult...


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Tags: customer churn, customer frustration

4 Benefits of SaaS for Insurance Companies

Anyone who has been involved in purchasing software for their organization has heard of the term SaaS, or Software as a...


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Tags: insurance, saas

3 Insurance Challenges Solved by Online Bill Payment Software

In the insurance industry, there are several key challenges that organizations need to address to remain competitive and keep...


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Tags: ebpp, adoption, insurance

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