Cyberattacks are a serious threat to any organization, but there has been a growing threat of cyberattacks in insurance....
Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable...
Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their...
Tags: customer experience, user experience, customer satisfaction,
In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending...
For utility service providers, CS Week is the #1 annual educational and customer service conference serving electric, gas and...
Tags: customer experience, user experience, utilities,
Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most...
Tags: adoption, customer experience, self-service,
Regardless of location or services provided, utility companies can all agree on one thing: disconnecting services due to a...
The Insurance Accounting & Systems Association (IASA) is a non-profit exclusively dedicated to serving professionals in the...
![[Infographic]: Benefits of Online Payments for Tax Organizations](https://blog.invoicecloud.net/hubfs/08_17_2021_blog_featured_online_payments_for_tax%20%281%29.jpg)
One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and...
Tags: online payment system, saas, digital payments,
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