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4 Ways to Improve Policyholder Experience with Technology

We are in the midst of tremendous focus and investment in technology to drive customer acquisition in the insurance industry....


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[Infographic]: The Current State of Online Payments

For most organizations, improving the customer experience is critical to remain competitive, retain customers, and even drive...


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Tags: customer experience, user experience, infographic,

Improved Payment Processing Drives Online Adoption: Client Story

The immediacy of today’s technology has changed customer expectations across most industries. Whether it’s the ability to...


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Tags: ebpp, online payment system, customer experience,

Improve Online Payments with 3 Research-based Tips

When it comes to making payments, customer expectations can change rapidly -- and it's your organization's job to keep up. And...


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4 Reasons to Love Working at Invoice Cloud

Culture is critical at Invoice Cloud. We’ve worked hard to create a space where collaborative, open dialogue is expected,...


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Tags: culture

Expanded Payment Options Increase Efficiencies: Client Story

For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill...


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Tags: ebpp, client stories, digital payments

Webinar Recap: 4 Tips to Increase Online Adoption

When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its core,...


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Tags: ebpp, adoption, self-service,

Simplifying Reconciliations to Improve User Experience: Client Story

Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is like saying the...


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Tags: client stories, user experience, insurance

Webinar Recap: 5 Tips to Improve Policyholder Experience

From a 30,000-foot view, it might seem like payments and policyholder experience are two separate, unrelated aspects of...


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Tags: customer experience, insurance, research

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