We are in the midst of tremendous focus and investment in technology to drive customer acquisition in the insurance industry....
![[Infographic]: The Current State of Online Payments](https://blog.invoicecloud.net/hubfs/featured-blog-state-of-online-payments-tbn.jpg)
For most organizations, improving the customer experience is critical to remain competitive, retain customers, and even drive...
The immediacy of today’s technology has changed customer expectations across most industries. Whether it’s the ability to...
Tags: ebpp, online payment system, customer experience,
When it comes to making payments, customer expectations can change rapidly -- and it's your organization's job to keep up. And...
Culture is critical at Invoice Cloud. We’ve worked hard to create a space where collaborative, open dialogue is expected,...
Tags: culture
For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill...
Tags: ebpp, client stories, digital payments
When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its core,...
Tags: ebpp, adoption, self-service,
Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is like saying the...
Tags: client stories, user experience, insurance
From a 30,000-foot view, it might seem like payments and policyholder experience are two separate, unrelated aspects of...
Tags: customer experience, insurance, research
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