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Cyberattacks in Insurance: What You Need to Know

Cyberattacks are a serious threat to any organization, but there has been a growing threat of cyberattacks in insurance....


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Tags: insurance, saas, security,

Digital Services for All: InvoiceCloud and Financial Inclusion

Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable...


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Tags: online payment system, user experience, omni-channel,

Accept Convenient Cash Payments with CheckFreePay

Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their...


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Tags: customer experience, user experience, customer satisfaction,

3 Takeaways from New Local Government Research

In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending...


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Tags: adoption, online payment system, customer experience,

3 Utility Session Recaps from CS Week 2021

For utility service providers, CS Week is the #1 annual educational and customer service conference serving electric, gas and...


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Tags: customer experience, user experience, utilities,

Encouraging Self-Service Payments with AgentConnect

Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most...


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Tags: adoption, customer experience, self-service,

Paperless Enrollment Decreases Utility Shutoffs by 72%: Client Story 

Regardless of location or services provided, utility companies can all agree on one thing: disconnecting services due to a...


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Tags: client stories, customer experience, self-service

Key Takeaways from IASA Xchange 2021

The Insurance Accounting & Systems Association (IASA) is a non-profit exclusively dedicated to serving professionals in the...


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Tags: online payment system, insurance, digital payments,

[Infographic]: Benefits of Online Payments for Tax Organizations

One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and...


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Tags: online payment system, saas, digital payments,

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